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Fair Housing Advocates of Northern California
  • Home
  • About
    • Financials
    • Mission & History
    • Who We Serve
    • FHANC Staff
    • Board of Directors
    • Pillars of Anti-racism
  • What Is Fair Housing?
    • History of Fair Housing
    • Federal Fair Housing Rights
    • California and Local Fair Housing Rights
    • Housing Industry Resources
    • Resources & More Information
    • April: Fair Housing Month
  • Programs and Services
    • For Renters
    • For Homeowners - Foreclosure Prevention
    • Education >
      • Fair Housing Literature
      • Community Outreach
      • School Programs
    • Education for Homebuyers
    • Advocacy & AFFH
  • Service Areas
    • Marin County
    • Solano County
    • Sonoma County
    • Other Geographic Areas
  • News & Events
    • In The News
    • Press Releases & Statements
    • Events & Workshops
    • COVID-19 Panel
    • Fair Housing Conference 2022
    • Fair Housing Conference 2021
    • Fair Housing Conference 2020
    • Fair Housing Conference 2019
    • Fair Housing Conference 2018
    • TASTE of Marin 2017
  • Donate
    • Main Donation Page
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  • Get Involved
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    • Become an Investigator
    • Join Our Board
    • Volunteer Opportunities
  • Contact
    • Contact Us
    • Request Assistance
    • Education Programs
  • COVID-19 Resources
  • Fair Housing Conference 2023

Who We Serve

FHANC offers fair housing counseling services to homeowners and renters located in the counties of Marin and Sonoma (with the exception of the city of Petaluma), as well as the cities of Fairfield and Vallejo, who have experienced discrimination based on their membership in a protected class. We also offer Foreclosure Prevention and Pre-Purchase Education/Counseling services to homeowners in the Bay Area. 

FHANC Statistics: ​Fiscal Year 2021-2022

Between July 1, 2021 and June 30, 2022, FHANC provided counseling or education to 4,843 tenants, homeowners, homebuyers, housing providers, children, social service providers, and advocates across Marin, Sonoma, and Solano counties and beyond.

Of the fair housing clients assisted by FHANC last year, 95% of clients are extremely low-, very low-, or low-income. In addition, 28% are Latinx, 27% of whom speak primarily Spanish, and 25% are Black/African-American.​​

FHANC transitioned to remote work in March 2020 and continues to serve clients virtually. Fair Housing Advocates of Northern California remains open and connected to the community to provide referrals, resources, and advocacy for those who have been impacted by the pandemic. 
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 Click below to download the Fiscal Year 2021-2022 Annual Report! 
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Percentages of Complaint Types by County

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By The Numbers

  • 2,159 clients served (tenants, home seekers, homeowners, and homebuyers)
  • 443 fair housing rental, appraisal, and lending cases, including cases brought on behalf of FHANC
  • 59 reasonable accommodations or modifications requested for clients; 45 of which were granted
  • 14 administrative fair housing complaints filed with the Dept. of Housing and Urban Development and Dept. of Fair Employment and Housing
  • $198,500 garnered in settlements for clients of FHANC
  • 177 homeowners and prospective homebuyers educated

  • 159 homeowners in mortgage distress counseled
  • 2,549 housing providers, tenants, and staff from service agencies trained through fair housing seminars and presentations
  • 272 community members attended the fair housing conference online
  • 10,225 pieces of fair housing literature distributed
  • 135 children participated in school education programs
  • 379 events attended by staff for networking purposes and to affirmatively further fair housing
Federal Protections:
  • 324 complaints related to disability
  • 50 complaints of race discrimination
  • 36 complaints of gender discrimination
  • 19 complaints of familial status discrimination
  • 17 complaints of national origin discrimination
  • 4 complaints of religious discrimination
  • 2 complaints of color discrimination

State Protections:
  • 54 complaints of source of income discrimination
  • 20 complaints of age discrimination
  • 11 complaints of sexual orientation discrimination  
  • 3 complaints of marital status discrimination
​​

Please note that some complaints alleged discrimination on the basis of multiple protected classes. 
Percentages of Complaint Types for Previous Three Fiscal Years
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FHANC Success Stories & Testimonials


What Our Clients Say:

   "I'm shaking and crying at the same time. Do I need to do anything? You really are a blessing."
   "We both need to try and relax and savor the good news. You now have a clear approval and everything is happening as planned. I will check in with your lender again next Wednesday."

         - (Text message exchange between a FHANC client and her foreclosure prevention counselor after
            receiving an approval for full reinstatement of her mortgage)



   “Thank your the checks and balances, for your professionalism, and for the chance to make things right.”
         - (Foreclosure prevention client - Sausalito, CA)
 
   "Thank you for creating a space where people can get help in housing if they need it."
   "Thank you for teaching us about the struggles faced by those who need low income housing."

         - (Comments from San Rafael High School students after a fair housing presentation put on by FHANC
            and San Rafael High School teachers.)

Client Stories

FHANC’s bilingual Foreclosure Prevention Counselor helped hundreds of homeowners, in English and Spanish, escorting them through the appropriate exit options during one-on-one counseling sessions and in workshops. In January of 2022, the much-awaited California Mortgage Relief Program (CMRP) began accepting applications and this became an important tool for preserving homeownership.

FHANC's first CMRP success involved a low-income Spanish-speaking senior in Windsor. She had worked as a care giver prior to the pandemic, but her physician advised she stop working due to her own health concerns. She went into a COVID forbearance, and, once the forbearance ended, attempted to modify her loan.
The client was denied a modification due to insufficient income, at which point FHANC quickly prepared the client for the CMRP application process.

The client did not have access to technology, so FHANC garnered assistance from Corazon Healdsburg to prepare the documents for the application. Because CMRP would bring the client current but not change her monthly payment, FHANC discussed housing sustainability options, and the client was ultimately able to increase her income by renting rooms in her house. In March of 2022, the client was fully reinstated and had a comfortable housing ratio.
FHANC has many clients with disabilities that limit their ability to work with lenders and/or execute work out options. Such was the case with a Santa Rosa homeowner who is legally blind. FHANC's client had been hospitalized during the pandemic and fell behind with her mortgage. However, once again, the question of housing sustainability reared its ugly head. Her original mortgage payment had been affordable because it did not include escrow. Once she fell behind, that changed, and escrow was added to her monthly payment. FHANC was able to assist the client with a California Mortgage Relief Program application and the client was reinstated on August 26. Her next payment was not due until October 1, which was optimal in timing as applications for property tax deferment opened on that same day.

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Mailing Address:
1314 Lincoln Ave. Suite A
San Rafael, CA 94901
Phone 415.457.5025
Fax 415.457.6382
Staff Directory
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TDD: (800) 735-2922
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We welcome our site visitors with content in Spanish and Vietnamese.
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Office hours 9:00 am - 4:00 pm, Monday through Friday; Intake from 9:30 am - 2:00 pm, Monday through Friday; all other times by appointment only.
  • Home
  • About
    • Financials
    • Mission & History
    • Who We Serve
    • FHANC Staff
    • Board of Directors
    • Pillars of Anti-racism
  • What Is Fair Housing?
    • History of Fair Housing
    • Federal Fair Housing Rights
    • California and Local Fair Housing Rights
    • Housing Industry Resources
    • Resources & More Information
    • April: Fair Housing Month
  • Programs and Services
    • For Renters
    • For Homeowners - Foreclosure Prevention
    • Education >
      • Fair Housing Literature
      • Community Outreach
      • School Programs
    • Education for Homebuyers
    • Advocacy & AFFH
  • Service Areas
    • Marin County
    • Solano County
    • Sonoma County
    • Other Geographic Areas
  • News & Events
    • In The News
    • Press Releases & Statements
    • Events & Workshops
    • COVID-19 Panel
    • Fair Housing Conference 2022
    • Fair Housing Conference 2021
    • Fair Housing Conference 2020
    • Fair Housing Conference 2019
    • Fair Housing Conference 2018
    • TASTE of Marin 2017
  • Donate
    • Main Donation Page
    • Cy Pres Awards
    • Vehicle Donations
    • More Ways to Give
  • Get Involved
    • Job Opportunities
    • Become an Investigator
    • Join Our Board
    • Volunteer Opportunities
  • Contact
    • Contact Us
    • Request Assistance
    • Education Programs
  • COVID-19 Resources
  • Fair Housing Conference 2023